WhatsApp Messaging in the Financial Sector: Tips to Using it And Staying Compliant

People live for convenience. The overtaking of smartphone and tablet usage over the desktop is proof of this. More than half of the world’s population has owned a phone since 2016, phones that they carry around everywhere as a more efficient form of desktops –whether it’s for checking emails or making word documents, mobile devices are just as capable as your typical computer.

One of the most common uses of these mobile devices is communication. Text messages, emails, and messenger service including WhatsApp. This messenger service can be seen on most smartphones and has become a standard instrument for employee communication. It’s quick and easy to operate.

Promoting the right communication strategy could help increase the motivation of the staff which can drive the success of a company. WhatsApp is a promising tool for this as messaging service can make work easier for your hardworking employees. It also seems to fit in with a business setting as this app protects data by encrypting messages as well as not saving chats or user images.

However, WhatsApp saves every single contact of their users over their servers to synchronise the data with those registered and make it easier for users to connect with one another. Of course, this would mean WhatsApp would receive data from those who don’t intend to use this messenger app which industry regulations don’t allow anymore.

For companies who believe WhatsApp could help their employees communicate securely and more efficiently with each other and with your clients, this infographic from Telemessage would provide details on how to continue the use of WhatsApp in your operations while remaining compliant to industry regulations.

Infographic Source: https://www.telemessage.com/whatsapp-messaging-in-the-financial-sector-tips-to-using-it-and-staying-compliant/

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